Eligibility for Return
- Unopened and Unused: You may return unopened and unused furniture in its original packaging within 3 days of purchase for a full refund.
- Opened but Unused: Opened but unused furniture can be returned within 3 days of purchase, provided it is in original condition, with all parts and instructions included. A restocking fee of 10% may apply.
- Damaged or Defective: If your furniture arrives damaged or defective, please contact us within 2 days of delivery. We will arrange for inspection and replacement of the damaged item(s) at no cost to you.
Not Eligible for Return
- Custom Orders: Custom-made furniture cannot be returned or exchanged.
- Used Furniture: We cannot accept returns of used furniture.
- Final Sale Items: Clearly marked final sale items cannot be returned or exchanged.
- Improper Assembly or Damage: We are not responsible for damage caused by improper assembly or misuse of furniture if assembly services were not requested from us.